Contact TunnelBear

Need help? Our friendly support team is ready to assist.

Common questions

Visit the TunnelBear website, click ‘Forgot password’, and enter your email address to receive a reset link.

Log in to your TunnelBear account, go to Account settings, and select Cancel subscription.

Try switching to a different server location. If the issue persists, toggle GhostBear on and try again. Our Help Center has a full troubleshooting guide.

Still need help?

Browse our full Help Center or get in touch with our support team.

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