Privacy Policy

Information We Collect

We collect information you provide when creating an account, such as your email address. We also collect technical information about your device and connection to operate the service. We do not collect information about websites you visit, DNS queries, or browsing history.

How We Use Your Information

We use the information we collect to operate and improve the TunnelBear service, send you service-related communications, and enforce our Terms of Service.

Information We Share

We do not sell your personal information to third parties. We may share information with service providers who help us operate TunnelBear, and when required by law.

Data Retention

We retain your account information for as long as your account is active. You may delete your account at any time, and we will delete your personal information within 30 days.

Security

We use industry-standard security measures to protect your information, including TLS encryption for data in transit and AES-256 encryption for data at rest.

Contact Us

If you have questions about this Privacy Policy, please contact us through the Help Center.